Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Shipping rates are calculated at checkout based on order weight and destination.
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Contact Us Questions? Reach out at support@cantercollections.com or through our contact page.